OG Tool
Table of Contents
Customer FAQ
How to update your keywords / targetting
How to edit my subreddits
How to update your persona:
How to respond from multiple personas
How to upgrade or change your plan:
How to make your responses even less sales-y:
How to respond to posts not listed in the feed
How to add a webhook for API / Zapier / N8N
How to warm up my account on Reddit?
How to get more karma on Reddit?
Biggest MistakesMain Reasons People Get Banned:
Using OGTool for Reddit
Ready to Get Started?
•Updated 1 month ago

Customer FAQ

How to update your keywords / targetting

In Reddit Monitoring, go to Keywords,

  • Click on Re-Onboard

    This image shows a software interface for managing keywords in a social monitoring tool. It features a section displaying the total number of live keywords, inactive keywords, and hits in the last 60 days. Below is a list titled 'Your Keywords' with multiple keyword entries such as 'title:bra', 'bra measurement', and '3D bra fitting', each marked with a status label 'Live' and a clickable 'Preview' link. The interface includes buttons for re-onboarding, editing subreddits, generating new keywords, and adding new keywords. This dashboard is designed to help users track and adjust keywords effectively for monitoring social media or online platforms.

Once done,

  • Go to Reddit Montoring
  • You’ll see the new posts for your new keywords.

This image displays the OGTool application interface focused on Reddit content related to bra fitting issues. The left panel shows a navigation menu with options like Monitor, Share of Voice, Keywords, Lead Scoring, Blogs, ChatGPT, Posts, Playground, Knowledgebase, Settings, and FAQ. The main content area is divided into two sections: on the left, a list of Reddit posts filtered by criteria such as All (62) and Done (9), with individual posts labeled by subreddit (e.g., r/ABraThatFits, r/TTC_PCOS), priority level, and scoring. The right side reveals the detailed view of a selected post titled "I Cant Find Any Bra That Fits" from r/ABraThatFits, including its full text content, an AI Analysis summary highlighting user intent and relevancy, and an interface to generate responses attributed to Claire Chabaud. This interface is designed for monitoring user-generated content, applying AI analysis for insights, and facilitating response management within community engagement or customer support workflows.

How to edit my subreddits

In Reddit, go to the Keywords page.

Click on the Subreddits button.

This image displays a section of a keywords management dashboard featuring a list of keywords related to cashback apps in the UK. At the top of the dashboard, there is a prominently highlighted 'Manage Subreddits' button with a gear icon, enclosed in a red outline, indicating an option to configure or manage subreddit settings associated with the keywords. The interface includes columns for keyword names, results count, preview links, and status indicators showing each keyword as 'Live'. Additional buttons visible include 'Select', 'Generate with AI', and 'Add Keyword', which provide various functionalities for keyword management.Select what subreddits to include and exclude.

If you'd like to add one to the list, feel free to put it in the search bar.

How to update your persona:

Go to Settings and click Edit Persona.

Note: We recommend putting in your personal experience with the painpoint, your results, etc.

How to respond from multiple personas

If your industry has high volume of posts, its a good idea to split them up among multiple personas.

Example: Founder persona

Example: coach persona

if the Founder persona can't speak in the r/fitness subreddit (eg: banned), you can assign that to the coach persona.

This image displays a user interface at OgTool for managing user personas and their associated instructions. It shows two personas: 'Maddie Wang', a founder with specific instructions to assign founder-related posts and exclude SEO posts, and 'Vick', a marketer persona assigned marketing-related posts. Each persona has a detailed story describing their role and background, as well as mention instructions guiding how to reference the persona. The interface allows for editing or deleting personas with icons representing these actions. This tool aids in organizing user personas and automating content assignment based on roles and instructions.Our system will automatically assign posts to the most relevant persona (eg: founder persona, adhd coach persona),
You can filter by persona in dashboard

This image shows a user interface of an investment discussion platform where users can browse multiple posts related to personal finance and investment topics. At the top center of the interface, there is a dropdown menu titled 'All Personas' that allows selecting filtering options such as 'All Personas', 'copy.money', and 'mhhventures'. The left panel displays various posts sorted by priority or recency, with tags indicating the subreddit, user, and priority status. The right panel provides detailed content of a selected post about investment advice excluding stocks or GICs, along with an AI-generated analysis section underneath the post title. A response input box with options to generate or edit responses is visible at the bottom right. The interface is designed for organized browsing and targeted filtering of financial discussion threads by different personas or user types.You can change the persona for a specific post too.

This image shows a user interface screen featuring a community discussion feed on the left and a content generation panel on the right. A dropdown menu is expanded, highlighting the selection of different personas under the user's profile name. The dropdown options include 'Maddie Wang,' 'caleb test 1,' 'test no reddit,' and an 'Edit Personas' settings option. The interface appears to support content analysis and generation based on the selected persona, with topics from various subreddits visible, and related AI analysis and response generation functionalities present.

How to upgrade or change your plan:

Go to billing

  • Click on your plan (Free, Starter, Growth) in the side bar
  • Go to subscription at the bottom and open and edit it

This image displays a subscription plan overview for a service providing AI-powered responses. It highlights the 'Starter' plan as the currently active subscription, priced at $99 per month, which allows usage for up to 10 keywords. The plan is described as ideal for users beginning with AI-powered responses. A button labeled 'View Plans' is also visible for exploring other available subscription options.

How to make your responses even less sales-y:

Update your responses below and write “Don’t mention my company at all” or “DM me”

Update your profile to look like this

Make sure you update your persona to have a real story in it.

Like this example

This image shows a Reddit user profile and comment view for the user Waseem (username u/wdaher). The profile summary highlights Waseem as the founder of Pilot.com, a company providing bookkeeping, tax, and CFO services for startups and small businesses. Key metrics such as post karma (345), comment karma (392), and account creation date (March 5, 2006) are visible. The image also shows a detailed comment by Waseem in the r/ycombinator subreddit discussing banking recommendations and promoting Pilot's services to startups. Achievements and external links to Waseem's personal website and LinkedIn profile are displayed on the right sidebar. The image is useful for understanding online professional presence and engagement of the individual on Reddit.

How to respond to posts not listed in the feed

Do you have any tools that we could feed negative reviews about our business to help us generate a decent response to?

Use the playground to respond to custom posts

Just insert the post text, and click generate a response

Very useful for responding to replies to your comments, Dms, emails… Even Linkedin posts!!!

This image displays a user interface titled 'Playground' designed for generating responses for social media platforms, specifically Reddit in this instance. The left pane shows the input section labeled 'Post Text' containing a message directed to Maddie Wang requesting a founder spotlight for a batch or community. The right pane contains the 'Generated Response' area with a suggested reply affirming willingness to participate in a founder spotlight and mentioning sharing a playbook used at OGTool. The interface includes options for content type selection, platform dropdown, user tagging, and response helpfulness rating, highlighting its use for crafting and managing social media engagement in a structured manner.

How to add a webhook for API / Zapier / N8N

when you get new posts and want to be notified on slack or other channels, use our webhook

This image shows a section of a web application interface labeled 'Webhook Configurations.' The interface allows users to configure webhooks to receive notifications when new posts are processed. It includes a form with fields such as 'Webhook URL' (pre-filled with a sample URL), 'Name' (optional), and 'Description' (optional). There is a toggle switch labeled 'Active' set to on, and two buttons labeled 'Add Webhook' and 'Cancel.' At the top right corner of the section, there is a prominent blue button labeled '+ Add Webhook' for initiating the webhook addition process. This user interface is designed for developers or administrators to manage webhook settings easily within the application.

How to warm up my account on Reddit?

  • See below

How to get more karma on Reddit?

  • Go post on r/cats, r/relationships, r/askReddit any of your favorite subs
  • Use playground to generate some funny responses
  • Post 3 comments a day
  • Do not post more than 10 comments a day for fresh accounts.

This image shows a user interface screen from a data platform designed for generating AI-based responses to social media posts. The interface is titled 'Playground' and contains fields for selecting content type and platform, which here are set to 'Response' and 'Reddit', respectively. On the left side is a text input box labeled 'Post Text,' where a user can input a Reddit post query. On the right side, there is a 'Generated Response' area displaying an AI-generated reply to the query about 'the coolest lesbian in San Francisco.' The UI also features user profile information, a helpfulness rating dropdown, and a button to generate responses. The lower section includes references to knowledge sources used in the AI prompt. This image is useful for understanding how AI can assist with content moderation, social media engagement, or community management through automated responses.

Biggest Mistakes

  1. Don't use a company account - It comes off as salesy and impersonal
  2. Don't make fake "user" accounts - You will get called out and banned
  3. Don't buy Reddit accounts - Most get banned within 1-2 weeks
  4. Don't worry about karma unless it blocks you from posting
  5. Don't make 100+ comments in a day - Max 10 comments per day per account
  6. Dont share accounts among 10 different IPs - Looks Sus
  7. Dont create accounts on a computer with banned IP from reddit - Looks sus

Main Reasons People Get Banned:

  • Not warming up new accounts properly
  • Making too many posts immediately after account creation
  • Posting too many hyperlinks
  • Using automation tools/APIs
  • Fake being a user (people can see your history)
  • Having a bad / impersonal persona.

Using OGTool for Reddit

Our software helps you:

  1. Find relevant posts - Discover opportunities in your industry
  2. Generate authentic responses - Create comments in your voice/expertise
  3. Save time - Streamline the process of finding and responding to posts
  4. Scale effectively - Hand off to team members while maintaining quality

You will manually copy and paste responses to Reddit - no auto-posting for maximum safety and authenticity.

Ready to Get Started?

Reddit marketing works when done authentically and consistently. Focus on being genuinely helpful, and the business results will follow naturally.

Need help finding relevant posts and generating responses? Our software finds the right conversations for your startup and helps you respond in a way that sounds like you.

Reddit communities value authentic contribution over promotion. Always prioritize helping people over selling.

Get started